Financial Services Lean on Digital Advertising During the Pandemic

It’s likely that companies will spend more digital ad dollars to promote new digital products.

Consumers are also reassessing their personal finances in light of the pandemic, which has affected nearly every facet of the industry, from mortgage refinancing and credit loans, to tax filing and stock market investments.

For example, with interest rates at historic lows, more homeowners are looking to refinance their mortgages. Digital trading platforms, too, like E-Trade and Robinhood saw record numbers of new account sign-ups, thanks to bored, locked-down day traders trying to take advantage of market volatility. The postponement of tax filing deadlines had companies like H&R Block and TurboTax targeting consumers on digital platforms through the extended filing season.

Accordingly, advertisers want to market their services in these areas and clearly communicate with their customers in uncertain economic times.

“Interest in personal finance has accelerated because of COVID-19, which makes it a prime environment for finance advertisers,” said James Malins, general manager of cross-channel strategic solutions at ad platform Amobee. “As a result, we’ve seen increased investments, especially in branding and awareness campaigns.”

As the economic effects of the pandemic persist, financial services businesses will continue to use digital advertising to vie for customers and boost brand reputation.