The Dispute Service Selects the Vonage Contact Center to Strengthen Landlord-Tenant Relationships

The MarketWatch News Department was not involved in the creation of this content.

Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, today announced that The Dispute Service Limited has selected the Vonage Contact Center to better serve its customer-base.

Established in 2003, The Dispute Service operates Tenancy Deposit Scheme (TDS), the longest-serving UK government-approved tenancy deposit protection scheme, and offers landlords, agents and tenants Insured and Custodial tenancy deposit protection, which is legally required in the UK. The Dispute Service chose Vonage’s contact centre solution to integrate all communications channels without expensive, disruptive hardware changes, helping The Dispute Service deliver on its promise to resolve tenancy disputes quickly, fairly and for free.

With the Vonage Contact Center, The Dispute Service will take advantage of dynamic call routing, self-service capabilities and post call surveys to ensure a consistent, superior customer experience. As a cloud

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Frost & Sullivan Names Vonage Asia-Pacific Communications Platform as a Service (CPaaS) Provider of the Year for Second Consecutive Year

The MarketWatch News Department was not involved in the creation of this content.

For the second year in a row, Frost & Sullivan has named Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, as the Asia-Pacific Communications Platform as a Service (CPaaS) Provider of the Year.

Vonage was recognized for the Vonage Communications Platform, which allows for the integration of fully programmable APIs into existing products, workflows and systems and from which the Company’s unified communications and contact center solutions are built. The Vonage Platform provides businesses worldwide with the power and flexibility to integrate multiple communications channels — video, voice, chat, messaging, email and verification — into their applications, products, and workflows to create new paradigms in their industries.

Vonage was selected as Provider of the Year using Frost & Sullivan’s proprietary, measurement-based methodology derived from extensive primary and secondary research including

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4 Reasons Why Casper’s Omnichannel Commerce Strategy is Changing the Game in Customer Service

The first time I went to a mattress store to buy a mattress, the whole experience felt awkward. The store was nearly empty, which meant the one retail employee kept hovering near me the entire time. And no one wants a hovering sales rep…especially when you’re trying out beds.

I tested out several mattresses (for maybe 10 seconds each, because who likes lying down on store mattresses while a sales rep is watching you?). All I wanted was for this whole shopping event to be over. Already exhausted from a day’s work and eager to get out of the store, I picked the first reasonable mattress I saw. But then actually paying for the mattress became a big deal. After filling out a crazy amount of paperwork, I finally got out of there. Fast.

But I wasn’t done. Because I didn’t want to pay a hefty delivery fee, I would

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Primephonic, the World’s Leading Classical Music Streaming Service, Has Published a Report Titled “Live Streaming Can’t Save Classical Music”

NEW YORK–(BUSINESS WIRE)–Sep 24, 2020–

Primephonic, the world’s leading classical music streaming service, recently conducted an online survey with YouGov, one of the world’s top market research and data analytics firms, regarding challenges the classical music community faces during COVID-19.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20200924005048/en/

The data shows that the majority of American classical music fans are indeed very worried about the financial future of their favorite orchestras, ensembles, and artists. Yet, even if local officials allow live performances, the majority of classical fans will still not feel comfortable attending live performances for the remainder of the year:

The key conclusions of the report are:

  • 73% ​ of Americans who consider classical their favorite genre are ​ (very) worried about the financial future of their favorite orchestras ​ / ensembles / artists
  • The majority ​ (56%) of American classical music fans ​ do not
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Ant Group Unveils AntChain-Powered Global Trade/Financial Service Platform “Trusple” For SMEs & Financial Institutions

Financial giant Ant Group announced on Friday the launch of Trusple, an international trade and financial service platform powered by AntChain, the company’s blockchain-based technology solutions. According to Ant Group, Trusple aims to make it easier and less costly for all participants to sell their products and services to customers around the world. It also reduces costs for financial institutions so they can better serve SMEs in need.

“Trusple works by generating a smart contract once a buyer and a seller upload a trading order on the platform. As the order is executed, the smart contract is automatically updated with key information, such as order placements, logistics, and tax refund options.”

Ant Group further explained that by using AntChain, the buyer’s and seller’s banks will automatically process the payment settlements through the smart contract.  Speaking about the launch, Guofei Jiang, President of Advanced Technology Business Group, Ant Group, stated Trusple

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Food service company at OC airport paused paying rent but still furloughed workers, cut health insurance

Dozens of furloughed workers employed by a food service company at John Wayne Airport protested outside the Orange County Board of Supervisors meeting Tuesday, upset to hear their employer was getting rent deferral.

OC company paused paying rent but still furloughed workers

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Bertha Saravia is a cancer survivor diagnosed with high blood pressure, asthma and Type 2 diabetes.

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Saravia worried about how she would cover her medical bills after hearing from her employer she would no longer receive health insurance benefits.

1,150 more jobs lost as Virgin Atlantic completes COVID-19 rescue plan

“I’m a cancer survivor for the last five years,” Saravia said.

Saravia was among the employees furloughed by a concessionaire at John Wayne Airport, HMSHost. She has worked at the pantry for 12 years. Saravia was one of 260 workers the company informed on June 4 that her health and wellness

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Secret Service stepping up in fight against cyber-enabled financial crimes

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Sometimes overlooked in the great cybersecurity battle is the role of the Secret Service. Drawing on its heritage of stopping currency counterfeiting, the Secret Service investigates cyber enabled financial crimes of all sorts. Now it has the help of an outside group called the Cyber Investigations Advisory Board. Deputy assistant director of the Secret Service’s Office of Investigations Jeremy Sheridan had more details on Federal Drive with Tom Temin.

Tom Temin: Mr. Sheridan, good to have you on.

Jeremy Sheridan: Thank you, sir. Great to be here and thanks for having me.

Tom Temin: So review for us what the Secret Service does do with respect to investigations of financial crime. Just give us the overview, here.

Jeremy Sheridan: Absolutely. We are certainly prominently known for our protective mission,

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How to Pick the Right Payroll Service for Your Business

  • Payroll companies can help you process payroll, calculate and file payroll taxes, and generate payroll tax statements.
  • Pricing for payroll services depends on the scope of services you choose, but most charge a base fee each month or pay period that ranges from $20 to $100 plus a per-employee fee of $1 to $15 per month or pay period.
  • When choosing a payroll service, you should consider features, ease of use, cost, reputation, integrations and customer support.
  • This article is for small business owners and HR managers who are looking for a payroll service.

Every business that hires employees has some sort of payroll process to pay its staff. Today, many companies choose to work with a payroll service to make the process simpler and more convenient than processing it on their own or outsourcing the work to a bookkeeper.

In this guide, we cover

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Global Food Service Restaurant Market shows Promising Growth Rates with CAGR of 15%, Future Analysis and its Trends

The MarketWatch News Department was not involved in the creation of this content.

Sep 01, 2020 (CDN Newswire via Comtex) —
GLOBAL FOOD SERVICE RESTAURANT MARKET: INDUSTRY OPPORTUNITIES, DEVELOPMENT SCENARIO, AND FORECAST TILL 2025

To Understand How Covid-19 Impact Is Covered In This Report

Market Research Storehas published the global report on the Food Service Restaurant market, which consists of insights about all the important parameters of the market such as consumption and the production patterns coupled with the revenue patterns for the forecast period. In terms of production aspect, the report offers complete detailed analysis regarding the manufacturing processes coupled with the gross financials gathered by the top most manufacturers functioning in this industry. The primary aspect of the Food Service Restaurant market that is covered in the report assists the clients and the organizations to better understand the business profile in terms of drivers, restraints, challenges, and

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How Trump’s company charged the Secret Service more than $900,000

The next time, the Secret Service didn’t take the same risk. It paid Mar-a-Lago to book rooms for two weeks at a time — locking them up before the club could rent them to others, according to newly released records and emails.

For Trump’s club, it appeared, saying no to the Secret Service had made it a better customer. The agency was paying for rooms on nights when Trump wasn’t even visiting — to be ready just in case Trump decided to go, one former Trump administration official said.

Trump has now visited his own properties 271 times as president, according to a Washington Post tally — including a visit Thursday, when he met with GOP donors at his D.C. hotel.

Through these trips, Trump has brought the Trump Organization a stream of private revenue from federal agencies and GOP campaign groups. Federal spending records show that taxpayers have paid

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